PATIENT RIGHTS, HEALTH RECORDS & CONSUMER COMPLAINTS
Texas Health & Safety Code §181.105
At Revelation Counseling Services, we believe that informed clients are empowered clients. Your privacy, dignity, and legal rights as a healthcare consumer are central to everything we do. This page outlines your rights under Texas law, explains how to access your health records, and provides resources for contacting state oversight authorities or filing a complaint if needed.
The information below is provided in accordance with Texas Health & Safety Code §181.105, as amended by House Bill 4224 (89th Regular Session).
Your Right to Access Health Care Records
As a client of Revelation Counseling Services, you have the right to request access to your health care records at any time. This right may be exercised by the client directly or by a legally authorized representative acting on the client’s behalf.
How to Submit a Records Request
To request your records, please submit a written request that includes all of the following:
Your full legal name
Date of birth
A description of the specific records being requested
Your preferred method of delivery (e.g., email, mail, in-person pickup)
Your signature and the date of the request
Where to Send Your Request
You may submit your records request by email or mail:
By Email: info@RevelationLPC.com
By Mail:
Revelation Counseling Services
Attn: Records Request
515 SW 24th Street (OLLU Convent)
San Antonio, Texas 78207
All requests are processed in accordance with applicable state and federal law. Please allow reasonable processing time. Fees may apply as permitted by law, and you will be informed of any applicable charges prior to fulfillment.
Contact the Texas Health Oversight Authority
If you have questions about healthcare regulation, your rights as a patient, or privacy protections under Texas law, you may contact the Texas Health and Human Services Commission directly:
Texas Health and Human Services Website: https://www.hhs.texas.gov/about/contact-us
Filing a Consumer Complaint
You have the right to file a consumer complaint if you believe your health information rights or privacy protections have been violated. Complaints may be submitted directly to the Texas Office of the Attorney General:
Office of the Attorney General of Texas – Consumer Protection Division
File a Complaint: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
Questions About Texas Law
If you have specific questions about House Bill 4224 or Texas Health & Safety Code §181.105 and how they apply to your health information rights, you may contact the Texas HHS Privacy & Records Unit directly: Email: HCR_PRU@hhs.texas.gov
Our Commitment to You
Revelation Counseling Services is dedicated to transparency, confidentiality, and full compliance with all applicable state and federal laws governing the protection of personal and health information. We handle your records with the highest level of care and professionalism, and we welcome any questions you may have about your rights or our practices.
If you are unsure about any aspect of this policy or your rights as a client, please do not hesitate to reach out to us directly. We are here to help.
This document is provided for informational purposes in accordance with Texas Health & Safety Code §181.105 and HB 4224 (89th Regular Session). For clinical or legal questions, please consult an appropriate professional.