At Revelation Counseling Services, your privacy is not just a legal obligation — it is a reflection of our commitment to providing a safe and trusting therapeutic environment. This Privacy Policy explains how we collect, use, protect, and handle your Personally Identifiable Information (PII) and Protected Health Information (PHI) in accordance with applicable federal and Texas state law.

Personally Identifiable Information (PII), as defined under U.S. privacy law and information security standards, refers to any information that can be used alone or in combination with other data to identify, contact, or locate a specific individual. Please review this policy carefully to understand your rights and our obligations.

What Personal Information Do We Collect?

When you visit our website, complete an intake form, or communicate with our team, we may ask you to provide:

• Your full legal name

• Email address

• Phone number

• Any other information relevant to your inquiry, referral, or services requested

How We Use Your Information

• The information we collect may be used in the following ways:

• To personalize your experience and provide content relevant to your needs

• To improve our website, intake processes, and clinical services

• To respond to inquiries, service requests, and communications

• To administer forms, surveys, or other website features

• To send periodic emails related to services, updates, or administrative matters

• To follow up on prior correspondence via email, phone, or other appropriate channels

How We Protect Your Information

• Revelation Counseling Services takes the security of your personal and health information seriously. Our protective measures include:

• We do not collect or store credit card information through this website

• We conduct regular malware scanning and maintain reasonable administrative, technical, and physical safeguards

• Access to personal and health-related information is restricted to authorized personnel only

• Protected Health Information (PHI) is handled in strict accordance with the Health Insurance Portability and Accountability Act (HIPAA) and Texas Health & Safety Code Chapter 181

Cookies

Cookies are small data files transferred to your device through your web browser that allow our systems to recognize your browser and retain certain preferences or usage information.

We use cookies to:

• Compile aggregate data about site traffic and user interactions

• Improve website functionality and enhance your user experience

Trusted third-party services may assist with this tracking on our behalf. You may disable cookies through your browser settings at any time; however, doing so may limit certain website functionality.

Third-Party Disclosure

Revelation Counseling Services does not sell, trade, rent, or otherwise transfer your Personally Identifiable Information to outside parties, except as required by law or as necessary to provide services you have explicitly requested.

Third-Party Links

We do not include or offer third-party products or services directly on this website. Any external links are provided for informational purposes only, and we are not responsible for the privacy practices of those sites.

Sharing of Personal Information

We do not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit written consent, except where required by law.

Mobile information, including phone numbers and text message opt-in data, will not be shared with or sold to third parties or affiliates for marketing or promotional purposes under any circumstance.

Text Messaging & Mobile Communications

Opting Out of Text Messages

You may opt out of receiving text messages from Revelation Counseling Services at any time by replying STOP to any message we send. You will receive one confirmation message and will not receive further texts unless you opt back in.

Consent and Opt-In

By providing your phone number and opting in to receive communications, you consent to the collection and use of your information as described in this Privacy Policy. You will be informed of the nature and frequency of messages prior to consenting.

Google Services & Analytics

We may utilize Google services, including Google Analytics, to better understand how users interact with our website. Google uses cookies to analyze site usage. You may opt out of Google’s use of cookies by visiting Google Ad Settings or by using the Google Analytics Opt-Out Browser Add-On.

We may have implemented:

• Aggregate demographics and interests reporting

• First-party and third-party cookies for non-personal, aggregate analytics only

Do Not Track Signals

Our website honors browser-level Do Not Track (DNT) signals. When your browser transmits a DNT signal, our website will respect that preference to the extent technically feasible.

Children’s Privacy (COPPA Compliance)

This website is not directed at or intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has submitted information through our website, please contact us immediately so we may remove it.

Data Breach Notification

In the unlikely event of a data breach involving your personal or protected health information, affected individuals will be notified promptly and in accordance with applicable federal law, including HIPAA, and Texas state law.

CAN-SPAM Act Compliance

We collect email addresses solely to respond to inquiries and provide relevant information about our services.

In compliance with the CAN-SPAM Act, we commit to the following:

• We do not use false, deceptive, or misleading subject lines or sender information

• We clearly identify messages as promotional or informational where applicable

• We include our physical business address in all commercial communications

• We honor all opt-out and unsubscribe requests promptly

To unsubscribe from future email communications, contact us at: info@RevelationLPC.com

Patient Rights & Texas Law (HB 4224 Notice)

Revelation Counseling Services is committed to protecting your privacy and fully respecting your rights as a healthcare consumer under Texas law.

In accordance with Texas Health & Safety Code §181.105, as amended by House Bill 4224 (89th Regular Session), you have the right to access your health care records and file complaints with the appropriate Texas oversight authority.

Requesting Your Health Care Records

You have the right to request access to your health care records at any time. To submit a records request:

• Submit a written request signed by the client or a legally authorized representative

• Include your full legal name, date of birth, a description of the records requested, your preferred delivery method, and your signature with date

Submit your request to:
Email: info@RevelationLPC.com
Mail: Revelation Counseling Services | Attn: Records Request | 515 SW 24th Street (OLLU Convent) | San Antonio, Texas 78207

Requests will be processed in accordance with applicable state and federal law. Reasonable fees may apply as permitted by law.

Contacting Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us:
Revelation Counseling Services
515 SW 24th Street (OLLU Convent)
San Antonio, Texas 78207

Phone: (210) 744-4828
Email: info@RevelationLPC.com